Siemens Energy · Wind Turbine OEM Use Case
Tracking every turbine we've ever shipped — from factory to field to renewal
Siemens delivers wind turbines to operators worldwide and remains accountable through 20-year service contracts. AssetIQ extends Salesforce from the customer record into the delivered asset itself — pulling SCADA telemetry from every turbine in the field into the same platform that holds the operator contract, FSA renewal, and service case. The asset becomes the unit of intelligence — and Agentforce closes the loop from anomaly to dispatch to renewal.
Stage 1 Operator on file
→
Stage 2 Turbines delivered
→
Stage 3 Service contracts active
→
Stage 4 → Continuous Asset Intelligence
Turbines Delivered & Tracked
14,820units
▲ 412 commissioned QTD · 62 countries
Fleet Availability (PPA-weighted)
97.4%
▲ 1.8 pts since Agentforce enablement
Service Contract ARR
$2.84BFSA
▲ 14% from predictive upsells
Active Initiatives · Agent Actions 24h
7 / 8,412
14 awaiting human approval
The Continuous Intelligence Loop · Sense → Decide → Execute → Learn
Stage 01 · Sense
TrendIQ
Asset telemetry, service patterns, customer signals — unified in Data Cloud. Initiative owners assigned.
Signals/sec
14.2K
Stage 02 · Decide
DecisionIQ
Atlas Reasoning ranks risk & revenue. Initiatives decomposed into tasks with owners.
Decisions/day
31,409
Stage 03 · Execute
ActionIQ
Agentforce dispatches, schedules, quotes, resolves — humans approve at the threshold.
Auto-completed
73.4%
Stage 04 · Learn
EffectivenessIQ
Closed-loop feedback: outcomes vs forecast, ROI per action, training data for next cycle.
Forecast accuracy
91.2%
Initiative Pipeline
Siemens Fleet Performance · Before / After AssetIQ
Metric
Before
After
Δ
Fleet Availability (PPA)
95.6%
97.4%
+1.8 pts
Unplanned Gearbox Failures
184/yr
62/yr
−66%
Mean Time to Restore (offshore)
48h
22h
−54%
Availability Credits Paid Out
$84M
$22M
−74%
FSA Renewal Rate
87%
94%
+7 pts
TrendIQ · Sense
Signal Feed 12 active
Initiative Creation Panel
Click Analyze on a signal to surface initiative recommendations with AI-suggested owners.
Active Initiatives 7
| Initiative | Source Signal | Impact Score | Owner | Status |
|---|
DecisionIQ · Decide
Initiative Workspace
Task Planning Panel
ActionIQ · Execute
Initiative Board
Open 0
In Progress 0
Completed 0
Task Board
Backlog 0
Ready 0
In Progress 0
Blocked 0
Completed 0
EffectivenessIQ · Learn
Performance Dashboard
Initiative
Goal KPI
Actual KPI
Delta
Visual
Before / After · Gearbox Failure Rate
Human Feedback · Loop Inputs
GWO Lead Tech · J. Marquez
Permian Ridge T-04 — early gearbox bearing replacement averted catastrophic failure. AI threshold could fire 10 days earlier next time on V150 platform.
VP Service · K. Chen
Renewal Agent's pricing on Great Plains predictive-tier proposal was too aggressive — operator pushed back. Adjust FSA elasticity model.
Dispatcher · R. Patel
Auto-routing of emergency rope-access crew to Cascade T-127 saved 38 min. PPA availability credit avoided. Approve for standing authorization.
Installed Base
Total Assets
2.41M
▲ 8.4% LQ
Connected (IoT)
1.78M
73.9% coverage
Critical Alerts
2
Action required
Avg Health Score
84
▲ 6 pts QTD
Asset Health Watchlist
| Asset | Customer | Type | Health | Last Service | Next Action |
|---|
Service History
Recent Service Events
Today · 11:14
Permian Ridge T-04 — HSS bearing kit installed by rope-access crew. First-time-fix. Closed
Today · 09:42
Cascade T-127 — Emergency rope-access dispatch, pitch seal replacement underway. Active
Yesterday · 16:30
NorthSea A-4 — CTV inspection scheduled. Yaw drift within tolerance. Closed
Yesterday · 13:05
Iberian La Muela II — Repower assessment site visit scheduled. Scheduled
2d ago
Great Plains Block 31 — Annual SCADA health audit. 97.8% availability confirmed. Closed
3d ago
Atacama Block A — Converter cabinet thermal inspection. All within spec. Closed
5d ago
Permian Ridge cluster — Vibration anomaly across 8 V150s detected by SCADA + CMS. Initiative INI-001 created. Initiative
Service Metrics · Trailing 90 days
Service Events
4,218
First-Time-Fix
87%
Avg MTTR
6.8h
Customer CSAT
4.6 / 5
Warranty & Contracts
Active Contracts
94,217
$184M ARR
Expiring 90d
412
$8.4M at risk
SLA Compliance
96.1%
▲ 1.4 pts
Warranty Claims
218
12 escalated
Contracts Approaching Renewal
| Customer | Assets | Contract Value | Expires | Health | Action |
|---|---|---|---|---|---|
| Permian Wind Holdings | 312 V150 turbines | $32M / 5yr FSA | Q3 2026 | 12 | |
| Great Plains Wind | 188 GE Cypress turbines | $8.4M / 5yr FSA | Q3 2026 | 96 | |
| Iberian Renewables | 412 G132 + repower target | $18M / 10yr FSA | Q4 2026 | 93 | |
| NorthSea Renewables | 84 SG-14 offshore | $24M / 15yr FSA | Q4 2026 | 54 | |
| Cascade Wind Energy | 148 V150 turbines | $12M / 5yr FSA | Q1 2027 | 18 |
Parts & Consumables
SKUs Tracked
14,820
In Stock
$42.1M
−12% holding cost
Demand Forecast Accuracy
93.4%
▲ 7 pts
Stockouts (30d)
7
−68% YoY
Top SKUs · Predicted Demand Next 30 Days
| SKU | Part | On Hand | Predicted Demand | Coverage | Status |
|---|---|---|---|---|---|
| BK-V150-HSS | High-speed-shaft bearing kit · V150 gearbox | 42 | 68 | 62% | Critical |
| PS-SEAL-22 | Pitch cylinder seal kit · V150/V162 | 184 | 120 | 153% | OK |
| BLADE-LE-K | Leading-edge protection kit (per blade) | 2,840 | 3,120 | 91% | Reorder |
| CONV-IGBT-3 | IGBT module · Nordex N163 converter | 22 | 18 | 122% | OK |
| YAW-BRG-SG14 | Yaw bearing · SG-14 offshore | 8 | 12 | 67% | Critical |
| GEN-WIND-CY | Generator winding · GE Cypress 3.6 | 14 | 4 | 350% | OK |
Renewal Pipeline
Pipeline Value
$72.4M
Win Probability (wtd)
81.3%
▲ 5 pts
At-Risk Renewals
$8.4M
Upsell Opportunity
$14.2M
Renewal Funnel · Q3 2026
| Customer | Stage | Value | Asset Health Score | AI Win Probability | Owner |
|---|---|---|---|---|---|
| Great Plains Wind | Proposal Out | $8.4M + $1.4M predictive uplift | 96 | 94% | S. Reyes |
| Permian Wind Holdings | Negotiation | $32M / 5yr FSA | 12 | 52% | D. Kumar |
| Iberian Renewables | Discovery | $18M + $252M repower pipeline | 93 | 78% | L. Müller |
| NorthSea Renewables | Pre-stage | $24M / 15yr offshore FSA | 54 | 71% | J. Park |
| Cascade Wind Energy | Escalated | $12M / 5yr FSA | 18 | 38% | K. Chen (VP) |
| Atacama Wind Co. | Verbal Yes | $6.4M / 7yr FSA | 61 | 91% | M. Rivera |
Accounts
| Account | Industry | Assets | ARR | Health | Renewal |
|---|
Service Cases
Open Cases
218
Avg Resolution
6.8h
−52%
SLA Breach Risk
9
Agent-Resolved
71%
No human touch
| Case # | Customer | Asset | Priority | Status | Owner / Agent | Opened |
|---|---|---|---|---|---|---|
| CS-22041 | Permian Wind Holdings | Permian Ridge T-04 | P1 | In Progress | Tech 4419 (GWO) | 2h ago |
| CS-22042 | Cascade Wind Energy | Cascade T-127 | P1 | Dispatched | Dispatch Agent ⚡ | 4h ago |
| CS-22038 | NorthSea Renewables | NorthSea A-4 | P2 | Scheduled · CTV | Tech 2814 | 1d ago |
| CS-22035 | Iberian Renewables | La Muela II repower | P2 | In Discovery | Service Agent ⚡ | 1d ago |
| CS-22030 | Great Plains Wind | Block 31 fleet | P3 | Resolved | Service Agent ⚡ | 2d ago |
| CS-22028 | Atacama Wind Co. | Block A converters | P3 | Resolved | Service Agent ⚡ | 3d ago |
Field Dispatch
Techs Deployed
1,847
On-Time Arrival
94.2%
▲ 3.1 pts
Jobs in Flight
412
Route Optimization Savings
22%
fuel + time
Active Dispatches
| Tech | Job | ETA | Status |
|---|---|---|---|
| Tech 4419 · J. Marquez (GWO Lead) | Permian Ridge T-04 · gearbox | 22m | En Route |
| Tech 2814 · A. Singh (Offshore) | NorthSea A-4 · yaw inspection | CTV window 06:00 | Scheduled |
| Tech 1102 · M. Okafor (Rope-access) | Cascade T-127 · pitch emergency | 38m | En Route |
| Tech 3301 · L. García (High-altitude) | Atacama Block A · routine | Tomorrow 09:00 | Scheduled |
| Tech 5520 · S. Patel (GWO) | Great Plains Block 31 follow-up | On site | Working |
Dispatch Map (schematic)
Opportunities
Total Pipeline
$184M
Asset-Sourced
$72M
39% of total
Closing This Q
$42M
Avg Deal Size
$418K
▲ 22%
| Opportunity | Account | Stage | Value | Trigger | Close Date |
|---|---|---|---|---|---|
| OPP-91824 | Permian Wind Holdings | Negotiation | $32M FSA | Gearbox health decay | Sep 30, 2026 |
| OPP-91901 | Great Plains Wind | Proposal | $9.8M FSA + predictive | Predictive-tier upsell | Aug 15, 2026 |
| OPP-92044 | Iberian Renewables | Discovery | $252M repower pipeline | Multi-site repower | Dec 31, 2026 |
| OPP-92112 | NorthSea Renewables | Discovery | $24M offshore FSA | Contract renewal | Nov 30, 2026 |
| OPP-92155 | Atacama Wind Co. | Verbal Yes | $6.4M FSA + expansion | Renewal + expansion | Jul 31, 2026 |
| OPP-92201 | Cascade Wind Energy | Escalated | $12M FSA at risk | PPA availability breach | Q1 2027 |
⚡ Service Agent
⚡ Dispatch Agent
⚡ Renewal Agent